6 Reasons to Choose Ashbourne

Find Out How Ashbourne Membership Management Can Help Your Club

At Ashbourne Membership Management, we provide world-class payment and membership software to hundreds of clubs across the UK and Europe.

As a club owner, if you’re looking for a more streamlined and cost-effective way of generating sign-ups, boosting customer satisfaction, understanding membership behaviour and successfully collecting payments, Ashbourne Membership Management is here to help.

For over 25 years, our state-of-the-art software has helped club owners to run their gyms and fitness facilities more efficiently, effectively and profitably.

Here are six compelling reasons why partnering up with us could be the best move you make all year…

 

1. Integrated club software & payment collection

 

Time is a precious commodity a lot of club owners wish they had more of. Our club software system and payment collection service are linked together in real-time for a cohesive and no-nonsense approach that will drive efficiency and which saves you and your staff time. If a member misses their payment, the system will immediately refuse them entry into the club and, what’s more, having all of your members’ information in one place will enable you to track usage reports and retention data to monitor behaviours and find ways to increase your membership base.

 

2. Complete club software package including branded members app

 

If you choose Ashbourne, you’ll receive all the software you need to run your club. This includes online sign-up capability, online class bookings, EPOS, a dashboard where managers can send text messages and emails to members, prospect management features, a facility scheduling tool and a branded members app which allow members to track their workout progress and keep in touch with your club.

 

3. Debt recovery

 

Trying to chase members for outstanding payments isn’t always easy especially if you run a small independent club.

However, with our in-house debt recovery process, you don’t have to waste valuable time chasing up payments and stress about your club’s finances.

Our tried and tested methods have helped us recover 95% of missed payments for our customers and is a service included to them at no extra charge.

 

4. Dedicated customer services team

 

If your members need a helping hand with their memberships, our friendly, dedicated customer service team can handle all of the calls effectively for you. This includes technical support on how to use our software.

This means you don’t have to spend extra time dealing with the financial side of things and can focus on maintaining and improving your facilities instead. Once again, this service comes at no extra charge for our customers.

 

5. Digital marketing campaigns

 

Running a fitness club or gym is a relentless job at times. As a result, your marketing can often take a back seat, which stunts growth.

Our team at Ashbourne can provide tailored digital marketing campaigns that’ll drive prospects into the club, follow up with prospects and increase your membership sales.

 

6. Turnstile/access control installation service

 

If you want to open up your club for 24/7 access, stop non-paying members from entering and effectively monitor behaviour, a turnstile is a perfect choice.

Our in-house engineers can install a variety of full height and waist height turnstiles that integrate with our club software for a competitive price and ongoing support included.

Ready to find out more? To arrange a free demo of our club software or to find out more about our turnstile installation and digital marketing services, simply get in touch with our team today.

Why Our Fully Integrated App Is Integral To Your Club

The benefits of our gym software and app for your club.

Fitness technology, such as gym management software, has exploded into the mainstream in recent years. Due to a revolution in sporting technology and a growing interest in fitness, health and general well-being, technology has been able to become one with working out.

With technology becoming so ingrained with every aspect of our lives, most people monitor their fitness through the likes of wearable trackers, fitness apps, and even via their mobile phones. Gym owners have also moved towards online systems to make it easier to manage their facilities, trainers, and members’ class bookings.

This post will show you exactly why our fully integrated app and gym management software is a must have in your gym or sports club by examining just some of its key features…

 

The benefits of our Membership App for your gym members.

 

Our fully integrated gym app offers a number of features that will allow the member to get the most from their workout, and most importantly, their membership to your gym.

One of the biggest advantages of our software for members is that they are able to book classes in real-time, through your website, or via its customer-facing app, YourApp+. This will instantly update your gym’s live system, which allows the member to check availability and book a class or workout session with a trainer whenever suitable.

As with all gyms, during busy periods not everyone will be able to book their trainer when they want, which is why we have incorporated a waiting list into the booking system. This automatic system will consider any cancellations and send out new availabilities to waiting members. They can then confirm their bookings via email. This ensures that members are not left disappointed and means that your studio’s timetable runs more efficiently.

Additionally, the app’s ability to work in real-time brings a huge benefit to the members of your gym. This allows members and trainers to communicate and plan, resulting in strong relationships between the two. This is something that is really important to the newer gym goers. The extra communication and support makes the member more comfortable when exercising and more likely to reach their goals.

However, a club app wouldn’t be sufficient in the modern gym if it didn’t allow members to track their workouts! Therefore, we at Ashbourne have ensured that YourApp+ can be used to monitor workouts in visual graphical reports, making progress tracking easier to manage.

 

The benefits for your gym or sports club.

 

The aforementioned benefits for members are, of course, also highly beneficial to your club. The simple reason why? Happy members are what makes a gym or fitness centre succeed. Nonetheless, there are also a number of advantages of gym management software that will specifically help you run your gym more efficiently.

First of all, Ashbourne will adopt the role of customer service, dealing with enquiries, payments, direct debits and debt recovery. This gives you more time to focus on the running of your club. Additionally, not only will the club management app be connected to your clubs existing website, it can also be used by members and non-members to book classes. This will boost your secondary income from ‘external’ clients, draw in new members and help to retain current ones.

A further reason that this fully integrated management system is a must have, is because alongside the online class booking system, the software offers staff and facility scheduling. The facility scheduling is very important in large clubs with numerous facilities, such as courts, pitches and studios. staff scheduling is also always important in gyms and health clubs as it is very easy for your trainers to be double booked. Fortunately, our app and software will ensure that the entire club runs smoothly.

Finally, the last handy feature that will be discussed is the automatic gym check-in software. This efficiently tracks all members in real time, while continuously checking their payments. This feature also allows the club to monitor and limit attendance during peak and off-peak times, encouraging more gym goers to sign up to use your gym’s facilities.

If you need any further information on gym management software from Ashbourne, please visit our club software page. If you have any questions or want to find out more about our services, please see our FAQ or contact us.

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