Sculpt prides itself on their personal trainers. A dedicated team of highly skilled and highly motivated individuals that use their facility to help transform their members and clients, allowing them to unlock better versions of themselves.

In turn, why shouldn’t Sculpt and other independent gyms expect anything less from their membership management company. Here at Ashbourne, we know that one of the keys to any successful business partnership is communication, and how can that communication occur without empowering and focusing on the individuals.

Some membership management companies are content to have their clients passed from one operator to another, one ticket at a time. It is set up like a factory line product and unsurprisingly, the results are very similar. Impersonal and ineffective.

As we said above, that is the opposite of the Sculpt ethos. They are against giving every member the ‘one-size-fits-all’ solution and so are we.

Which is why when we reached out to Sculpt, they were able to name specific individuals on the teams that have been of invaluable support to them and their operation.

Whether it is by adapting parts of our membership management infrastructure on the fly, changing prices and offers, or processing feedback. We are proud that Ashbourne’s support team and the members within have become known entities. It further reinforces that the relationship between any independent gym and membership management company should be a partnership, not a distant and impersonal exchange.

Sculpt never wants their members to stray away from the hard path if they think it will improve their life. But there is a difference between hard work that can generate growth and reward, and hard work that saps time and morale from hard working gym staff-members.

Here at Ashbourne Membership Management, we know firsthand that a lot of hard work goes into running an independent gym. So we know how important it is that energy isn’t spent unnecessarily. Whether it is making sure our independent gyms can get through to the right team members straight away, or our transformative software packages, we want to help gyms get the most out of their journey.

This is what Sculpt discovered early on, being able to run complex membership reports drawing on the data from the membership management systems, monitor class attendance across their over 40 classes per week or communicate with members and clients quickly via text and e-mail all within the same digital ecosystem.

There is a lot of hard work involved in a fitness club, but with a membership management system working for your staff rather than against them, that attention can go where it really matters. Whether it is improving the gym, the systems or the experience of the members.