The Recovery Village Cherry Hill at Cooper Welcome Guide

The Path to Health Starts Here – On behalf of everyone at The Recovery Village Cherry Hill at Cooper, congratulations on taking the first step toward a healthier you. This guide will introduce you to our treatment center and programs and answer some of your most pressing questions before your arrival. From what to pack to the different levels of care offered at our center, knowing what to expect can make your transition easier. We are excited to welcome you and are honored to be a part of your recovery process — we’ll be with you every step of the way.

Important Notice Regarding Coronavirus (COVID-19)

We are closely monitoring all developments associated with the coronavirus (COVID-19) and are taking proactive steps to ensure the health and safety of all patients, employees and the communities we serve.

Please note the following updates:

Ongoing Monitoring & Response Policy:

ARS facilities are following Centers for Disease Control and Prevention (CDC) guidelines, and we have strong infection control policies, procedures and systems in place. Patients are encouraged to report to nursing at the onset of any new symptoms to be tested.

Patients with a positive COVID-19 or rapid flu test and who are asymptomatic or have mild symptoms may be quarantined and treated for five days within the facility. Patients with severe COVID-19 or flu symptoms may be discharged to a higher level of care to get the help they need.

Visitation Policy:
For the safety of all patients, family members, visitors and staff, ARS has temporarily suspended visitation at our facilities. Staff will provide alternatives for maintaining contact with loved ones during this time as we know how important the support of friends and family is to your recovery.

Offsite Travel & Activities Policy:
For the safety of all patients, Advanced Recovery Systems is restricting offsite travel and activities until further notice.

Questions or Concerns?
If you have questions or further concerns about any of our policy updates, please check back frequently, or you can reach out directly by calling 855-387-3291.

Next Steps

Now that you’ve decided to begin treatment at The Recovery Village Cherry Hill at Cooper, it’s time to prepare for your stay. Knowing what to bring, what to leave behind and how to reach our Cherry Hill facility will help set the stage for your lifelong recovery. This guide ensures you have everything you need while you’re with us, so you can focus on what’s really important — getting better.

What to Bring

We recommend that residents pack the following items for treatment:

• Two-weeks worth of season-appropriate clothing
• Comfortable sleepwear
• Toothbrush, unopened toothpaste and alcohol-free mouthwash
• Unopened shampoo and conditioner
• Unopened sunscreen
• Unopened face wash and moisturizer
• Unopened lotion
• Unopened lip balm
• Unopened feminine products
• Unopened makeup
• Contact lenses and unopened contact solution (if necessary)
• Glasses and/or sunglasses
• Hairbrush
• Blow dryer/styling tools (if desired)
• Unopened cigarettes or other approved tobacco products to last for the duration of treatment (if desired)
  • Disposable vaporizers and e-cigarettes are allowed, but must be labeled as Pure Nicotine with no additional additives, new and sealed upon arrival.
• Hobby items (journals, sketchbooks, etc.)
• MP3, Ipod, Ear Buds, headphones (no WiFi devices)
• Kindle and other reading devices (no WiFi devices)
• At least one form of government-issued ID
• Necessary travel documentation
• Relevant medical records
• Any necessary medications (non-narcotic and non-controlled)
• A list of family members and their contact information
• A form of payment (debit card, credit card, cash or checkbook)

What Not to Bring

Rehabilitation is an opportunity to distance yourself from the people, places and ways of thinking that contribute to your drug or alcohol use. We prohibit patients from bringing certain items to the facility to help them focus on recovery. Items NOT permitted at our facility include:

• Drugs/ alcohol or controlled substances
• Drug or alcohol paraphernalia
• Food or drinks
• Computers
• Tablets
• Cameras or handheld video or tape recorders
• Electronic devices with cameras or internet access, including e-readers and smartwatches
• Products that have alcohol listed in the first three ingredients (mouthwash, conditioner, etc.)
• Hand sanitizer
• Dental floss (dental floss will be provided)
• Opened toiletry products
• Weapons (including pocket knives)
• Pornographic material
• Clothing depicting drugs, drug paraphernalia, explicit language or images

Travel Details

Wherever you’re coming from, our intake coordinators at The Recovery Village Cherry Hill at Cooper will help make sure you arrive at our center in a safe and timely manner. During the admissions process, all necessary travel accommodations are booked and confirmed by you or your loved ones. If you’re traveling by air, you’ll be picked up from the airport and transported to the center.

Expectations After Arrival

To ensure the safety and sobriety of both new and current patients, each resident must consent to a search of both their person and belongings upon arrival at The Recovery Village Cherry Hill at Cooper. During this search, staff members will collect any items not permitted during treatment and store them in a safe and secure place until your stay is over. Additional random searches may be conducted throughout your time at The Recovery Village Cherry Hill at Cooper.

A pre-admission acceptance is a preliminary determination that indicates you are appropriate for admission to our facility. Based on your presentation upon arrival or during your stay, it may be determined that a different facility may be more appropriate.

Phone Use

Because healing is your first priority, keeping distractions to a minimum is key for recovery. For the safety and privacy of all patients, cell phones will be securely stored until discharge. After an initial 72-hour stabilization period, you may use the facility phone three times per week during specified, non-clinical hours.

The Facility

Located within 10 miles of Philadelphia and 30 miles of Trenton, The Recovery Village Cherry Hill at Cooper offers a convenient setting for you to begin your recovery. Comforting amenities and treatment options in a state-of-the-art facility create a relaxing setting for self-discovery, acceptance and healing.

Amenities and Therapies

The Recovery Village Cherry Hill at Cooper facility features several amenities and activities designed for holistic health. Some of the amenities offered include*:

• Fully-equipped fitness facility
• Indoor basketball half-court
• Outdoor volleyball court
• Yoga therapy
• Game room
• Entertainment lounges
• Bocce ball & shuffleboard

*Available activities may change from time to time or season to season. Access to these amenities varies depending on situational medical recommendations, level of care and seasonal availability.

Food

Every day, in-house chefs prepare, plan and serve three nutritious meals for all residents at The Recovery Village Cherry Hill at Cooper. Typically, you will have a few different meals to choose from for breakfast, lunch and dinner, with vegetarian or vegan options available. The center also provides snacks throughout the day. No outside snacks or meals are permitted in the facility. If you have any food allergies, please let us know prior to your arrival so we can appropriately accommodate you.

Sleeping Arrangements

Rooms at The Recovery Village Cherry Hill at Cooper at Baptist Health provide you with a comfortable place to rest during your recovery. The center features double rooms with private bathrooms. The number of residents in each room may vary depending on your individual treatment stage and care needs.

A Day in the Life

Your days at The Recovery Village Cherry Hill at Cooper will be spent learning how to live a life free from drug and alcohol use. You’ll find new hobbies, make lasting connections with others and rediscover your own personal interests without relying on substances.

As you move through the different levels of care, your daily life will change as you gain new insight and advance through treatment. Depending on the level of care, your day may include group and individual therapy sessions, recreational activities and more. While no two programs are exactly alike, you can expect personalized care and healing groups throughout your stay.

Types of Therapy

During your stay, you’ll participate in a variety of personalized therapy sessions. These sessions are designed to help you conquer addiction by recognizing and overcoming triggers, personal scars and past struggles. Your treatment may include:

• Cognitive behavioral therapy
• Dialectic behavioral therapy
• Eye movement desensitization and reprocessing therapy (EMDR)
• Individual Counseling
• Group Therapy
• SMART Recovery
• 12-Step and Back to Basics

Family/Support Visits and Therapy

During treatment, it’s important to reconcile with yourself and your family. While some do better with long-distance family treatment, others may prefer to have visits from parents, spouses or other family members/supports. Because connecting with your past is so important, therapy sessions are encouraged and may include loved ones and supports outside of biological family relations

Smoking Policy

The Recovery Village Cherry Hill at Cooper allows residents to take periodic smoke breaks during designated times. The timing and frequency of these breaks will be determined based on situational medical recommendations and programming. If you smoke, you will need to bring enough unopened cigarettes or tobacco products for the anticipated length of your stay. Vaporizers and e-cigarettes are permitted, but they must be labeled as Pure Nicotine with no additional additives. Only disposable vapes will be allowed on site, as there will be no ability to charge them. All smoke and vape products must be new and sealed upon arrival at the facility. Smoking cessation products may be offered during your treatment.

The Treatment Process

There are a variety of treatment programs at Recovery Village Cherry Hill at Cooper, ranging from around-the-clock medical detox and residential care to outpatient care. The treatment programs that you participate in will depend on your own personal needs. Treatment often starts with medical detox, an intensive process that typically takes between five and 10 days. From there, you’ll either transition to residential care, Partial Care Services or outpatient care, where you’ll continue treatment and create an aftercare plan with your medical team.

The entire treatment process varies in length based on individual needs but often lasts between 35 and 45 days. After treatment, you’ll return home equipped with the tools and resources you need to continue your recovery at home, work and everywhere in between. Your treatment may include:

• Medical Detox
• Residential Treatment
• Partial Care Services
• Intensive Outpatient Program
• Outpatient Services
• Aftercare Planning

Medically Assisted Treatment

Depending on the substance, quitting cold turkey can be dangerous and life-threatening. That’s why The Recovery Village Cherry Hill at Cooper provides a regulated medical detox plan and 24-hour care for those in residential treatment. Individualized clinical care and tapering ensures that you have a healthy and comfortable transition to sobriety. Before leaving The Recovery Village Cherry Hill at Cooper, our staff will provide you with a list of local resources and clinics for continuing care as you start your substance-free life.

Alumni Program

During treatment, you’ll become a part of a dynamic family of physicians, treatment specialists and recovering patients. That camaraderie doesn’t end when you leave The Recovery Village Cherry Hill at Cooper. After treatment, you’ll have access to local support groups and professionals to help keep you sober and accountable. Staying connected with others who understand your struggle can be a strategic and essential part of continuous recovery.

Our Program

To meet the needs of our local communities, programs at The Recovery Village Cherry Hill at Cooper reflect the culture of the tri-state area and its residents. Our facility proudly welcomes people from all backgrounds, and we customize treatment plans to meet a variety of mental and physical needs, including those of military veterans, members of the LGBTQ+ community, the elderly and more.

Insurance and Your Obligation During Treatment

Many health insurance plans require out-of-pocket costs in order to access your healthcare benefits. These expenses may include Deductibles, Co-Pays, Coinsurance and Maximum Out-of-Pocket Expenses (collectively, the “Patient Responsibility”).

Your individual Patient Responsibility may vary based on a number of factors including:

• Your individual benefits plan
• Length of stay at the facility
• Type of services received during treatment
• Other services offered at the facility, but not covered by your insurance provider (such as lab tests, non-covered prescriptions, etc.)
• Reasonable boarding fees should you decide to stay with the facility for treatment at outpatient levels of care.

A staff member will review your Patient Responsibility with you at the time of admission or as soon as possible once you are medically stable. They will explain that the deductible is due upon admittance to the facility and the co-insurance amount and out-of-pocket balance will be billed and paid for after treatment once services are complete. On-site financial counselors will again review your financial responsibility during treatment with case managers who can help you navigate FMLA.

It is your responsibility to check with your insurance provider prior to being admitted at The Recovery Village Cherry Hill at Cooper to understand your individual benefits plan. Please note that your insurance plan may not be a “participating provider” with The Recovery Village Cherry Hill at Cooper. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.