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Easy for Members To Join.
Easy for Us To Use!
Located within the picturesque and historic market town of Oswestry near the Welsh border, Coach House Fitness is a facility that photographs just as well as the town itself. With beautiful exposed red brick and a smooth wooden beam ceiling prevalent throughout the gym, it promotes itself effortlessly to prospective members from all walks of life that come across their website and social media pages.
And their rightful and well-placed pride in their building shows through at every stage of the process. Coach House Fitness feels clean, professional and friendly in a truly independent way.
There is a lot to praise Coach House Fitness for but prior to partnering with Ashbourne they found themselves reliant on tedious manual processes, prone to error and vulnerable to poor communication. It is an all too common story, even for independent gyms that have hit the ground running with an otherwise promising and professional setup.
Reduced
Admin Time
Increased
Leads
Membership
Growth
Location
Oswestry, UK
Gym Size
100 – 500 Members
Facilities
Open Gym, Personal Training
Access Control
Fingerprint Reader
Price Point
£££ (out of £££££)
Most Valued Ashbourne Feature
Customer Service Team
The benefits of signing on and partnering up with Ashbourne became apparent immediately to Coach House Fitness. Not only did adding an online membership sign-up function to their website result in an immediate increase in membership, the administrative and processing benefits made themselves known swiftly.
"Easy joining system, easy to use software."
Like Ashbourne, Coach House Fitness are always improving and expanding. With a new studio space opening in a converted pool and spa area, as well as expanded class offerings, this new capacity means that their desire for an easy, efficient and professional membership sign-up was paramount.
Luckily Ashbourne has not disappointed, with both online and in-facility sign-up being streamlined while still maintaining the welcoming, community hub focused ethos that Coach House Fitness rightly cherish.
In addition to that, they have found that time intensive manual processing and administrative tasks have been reduced substantially, allowing their staff to focus on the day-to-day running of Coach House Fitness and freeing up time to add that personal touch.
Our software has allowed their staff to save countless hours, easily able to access membership records, amend classes and troubleshoot issues with much greater efficiency than their previous system.
Our struggles chasing defaulters and tracking membership trends disappeared with Ashbourne.
Coach House Fitness had nailed many of the factors that make a great independent gym. An aesthetically pleasing and clean workout environment, a friendly and personal approach to their members, a fully equipped gym with great Technogym equipment.
But a jack of all trades is a master of none, and when it came to managing their members, Ashbourne’s assistance was invaluable.
Ashbourne’s Membership Management software allowed them to track the positive and negative trends with immediate effect, giving them insight into areas that had previously gone unrecorded.
Now that they have been with Ashbourne, they are able to comb through historical data, monitor yearly trends and collect meaningful feedback that can be cross-referenced with their data analysis and insight tools.
In addition, Ashbourne’s fully trained and professional team can help whenever a member defaults, dealing with these often nuanced cases in a sensitive, firm and professional way. This has allowed Coach House Fitness to spend more time on what really matters, making sure their award winning gym is the best it can be for their membership.
Bolstered by their partnership with Asbourne, we are looking forward to watching Coach House Fitness go from strength to strength on their exciting journey.
Get your club in shape.
Want to discover how? Let us show you.
Simply select your preferred timeslot and we’ll be in touch to have a chat about your health club,
the goals you want to achieve, and how our system can help you.
the goals you want to achieve, and how our system can help you.
Get your club in shape.
Want to discover how? Let us show you.
Simply select your preferred timeslot and we’ll be in touch to have a chat about your health club, the goals you want to achieve, and how our system can help you.
Get your club in shape.
Want to discover how? Let us show you.
Simply select your preferred timeslot and we’ll be in touch to have a chat about your health club, the goals you want to achieve, and how our system can help you.
